Karen from PGW silhouette
Karen from PGW
Karen spacer


Thanks for taking the time to learn more about our team at Parcel Giant Worldwide, a professional, reliable and family-owned courier service based in Kent.

Parcel Giant Worldwide Puzzle
Over the past 35 years, our team at PGW has built a vast network of agents through business collaborations around the globe. We’ve got decades of combined experience in a variety of fields, but the most important thing we bring to the table is that we all know what it feels like to be let down in a client relationship. We’ve all had to press six digits to get to a real human who didn’t understand or couldn’t solve our problem when we got there. We’ve all experienced what passes for “customer service” these days, and we knew when we started PGW that computer-generated voices, bots and drones weren’t ever going to be what we’re about. We made the commitment to treat our customers the way we would always wanted to be treated; as a valued and integral part of our business.
Job completed: International air courier services
“nothing is too much trouble”

“Lovely people to deal with, nothing is too much trouble and always treated like we are their only client. Its nice to get what’s promised 100% of the time. You pay for what you get but Parcel Giant simply give much, much more.”
Tina Smith. (News Collaboration International)
At PGW, we know the difference between price and value. Yes, we’re able to offer a tailor-made rate structure that is very competitive in today’s market place, but aside from that we can also offer so much more value than the huge, impersonal Global courier service providers ever can. We actually appreciate our customers’ trade, and we thank them for it. The ones who send a handful of parcels locally per week are every bit as important to us as the ones who ship large volumes around the world. Our booking system also handles as much of the admin (the filling in forms, the label printing, the Customs paperwork, reports, the Track & Trace facility, etc.) as possible because if we can save our customers’ time and effort, we do. People who call upon PGW really come to rely on us because they know we’ll be there for them every time. We’re the ones they call when they’re frantic about a job coming off the press out of hours that needs to be on the first available flight in the morning, or when something has to be hand-delivered on a tight deadline. We take personal responsibility for moving their parcels as if they’re our own, whether they’re going to Birmingham or Brazil, Coventry or Canada. We just get the job done.
Job completed: International air courier services
“thankyou for your on-going commitment and support”

“PGW is the only thee the letters you will ever need to remember for delivering your documents and parcels through the world. A major part of our continued business successes is down to our products being delivered on time. We look forward to continuing to grow together, thankyou for your on-going commitment and support. (All hail the wonderful Karen)”
Jamie Foxton (Foxton Associates, Rochester)
We think people really appreciate working with PGW because we handle our customers’ problems and emergencies as though we were part of the same business and work right alongside them. Because sometimes, we do.

The PGW Team

To arrange for PGW to be your next courier, contact us now!

MAIDSTONE 01622 541 028
MEDWAY 01634 940 112

Send us an email info@parcelgiantworldwide.com
We Offer Quick & Powerful Solutions For Worldwide Courier Services




Privacy Policy
By browsing this website you accept cookies to improve and personalise our services and marketing, and for social activity. Read our Privacy Policy for more about what we do with your data, as well as your rights and choices.